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Terms and Conditions
All
bookings are subject to availability and we reserve the right to
decline any booking at our discretion.
Payment
In order to secure your booking you must pay us the appropriate
deposit, as set out below:-
- For non group bookings made via
the All Stretton Bunkhouse Website, full payment is required to
secure your booking.
- For non group bookings made at
the hostel, full payment by cheque or cash is required to secure
your booking.
- For Group bookings made more
than 6 months in advance a deposit of 50% of the full cost of
the booking is required 6 months prior to your arrival date. The
balance must be paid 8 weeks before your arrival date.
- For Group bookings less than 6
months in advance of your arrival date, the full cost of the
booking is required. The balance must be paid 8 weeks before
your arrival date.
If any payment under these terms and conditions is overdue, then
without prejudice to our other rights and remedies we may cancel
your booking.
Group Bookings
All Groups must have a leader. Group leaders accompanying
the Group are responsible for the discipline and behaviour of their
Group. Group leaders are responsible for all damage caused by their
action or the actions of those in their group.
If any Group is given sole use of a Youth Hostel it shall not offer
for sale to the general public or
publicly advertise the sale of Youth Hostel facilities or services
without our prior written agreement.
If You Change Your Booking – Non Group Bookings
Changes requested from the date your booking is made will be treated
as cancellations If you wish to change a confirmed reservation (e.g.
changes in dates of visit or changes in numbers of people booked)
such changes are subject to the availability of a suitable
alternative and are subject to any additional costs incurred in
making changes to accommodate your request. We will inform you of
the amount of any additional costs when you request your changes and
shall agree such costs with you.
If You Change a Group Booking
Subject to availability, you may change a Group booking to a
different date up to 6 months before your arrival date. If, less
than 6 months before your arrival date, you wish to change a Group
booking such a change shall be treated as a cancellation. All
changes shall be subject to the availability of a suitable
alternative.
If You Cancel Your Booking
Cancellations may be subject to a cancellation charge. Cancellation
charges may vary according to the booking.
If We Change Your Booking
In the unlikely event it becomes necessary to change your booking,
in total or in part, we will inform you as soon as is reasonably
possible of any necessary changes. You shall have the choice of:
accepting the changed arrangements; or purchasing another booking
from us (and paying or receiving a refund in respect of any
differences); or cancelling your booking and receiving a full refund
of all payments made.
Delay or Failure to Perform
We shall not be liable to you if we are prevented or delayed in the
performing of any of our obligations to you if this is due to any
cause beyond our reasonable control including (without limitation):
adverse weather, explosion, flood, fire or accident; war or civil
disturbance; strike, industrial action or stoppages of work; any
form of government intervention; a third party act or omission;
failure by you to give us a correct delivery address or notify us of
any change of address.
Cancellation of Bookings
All cancellations are subject to a cancellation charge.
If You Cancel a Group booking
| No. of Days |
Amount Payable |
| More than 56 days |
Cancellation charge |
| 56 days or fewer |
Total cost of your stay |
If You Cancel a Non-Group
Booking
| No. of Days |
Amount Payable |
| More than 7 days |
No charge |
| 7 days or fewer |
Total cost of your stay |
Behaviour
If your behaviour is deemed to be unacceptable or causes
damage your booking may be terminated and you may be asked to leave
our premises. Your membership card will be retained pending further
enquiry. No whole or part refunds will be made under these
circumstances
Governing Law and Jurisdiction
The contract is subject to English law and the exclusive
jurisdiction of the English Courts.
Your Information
We shall only store and use the information you supply to us for the
purposes of carrying out our contract with you and and to collect
valuable feedback about how satisfied you were with the services
provided.
In the event that your membership is withdrawn or you are notified
that you are no longer able to stay at YHA (on the grounds of
unacceptable behaviour), your personal details will be shared with
all hostels to ensure that you are not permitted to stay in the
future.
Our liability to You
We shall ensure that the accommodation and /or other
services you order from us are in accordance with these terms and
conditions and shall be performed by us with reasonable skill and
care. |
